General Conditions of Sale

 

  1. Subject : These general conditions of sale govern all transactions carried out on Zeletude.com. They guarantee a secure relationship between you, our dear Customer, and us, Zeletude.

  2. Products : We are committed to presenting our products to you as accurately as possible on our site. The photos are provided to give you a clear idea of ​​the products. We do our utmost to provide you with accurate and reliable descriptions.

  3. Price : The prices displayed are in euros, all taxes included (TTC). Delivery is free and included in the price indicated. You will not have any additional costs, everything is transparent and without surprises!

  4. Order : Choose your products, check your cart, select your shipping method, and finalize your purchase. It's quick and easy!

  5. Payment : You can shop with confidence on our site using your credit card or other secure methods such as PayPal. We make every effort to ensure the security of your personal information and transactions.

  6. Right of Withdrawal : You have 14 days to change your mind after receiving your products. Return costs are your responsibility, but we are here to help you every step of the way.

  7. Guarantees : All our products benefit from a 1-year legal guarantee of conformity. We are committed to offering you quality items and ensuring your complete satisfaction.

  8. Responsibility : We make every effort to ensure the quality of our products. However, we cannot be held responsible for any damage resulting from incorrect or inappropriate use of the products.

  9. Customer Service : Our customer service is available from Monday to Saturday, from 9 a.m. to 7 p.m., by email at e zeletude@gmail.com . We are here to answer all your questions and concerns.

  10. Modification of the T&Cs : We may update these terms to provide you with a better service. Updates will be posted on our site and will apply to orders placed after they are posted.

  11. Applicable Law and Disputes: Our terms are governed by French law. In the event of a disagreement, we are committed to working with you to find a solution that is satisfactory to all parties.

Service client

Notre service client est là pour vous accompagner à chaque étape. Contactez-nous pour toute question ou assistance, nous sommes à votre écoute.

Livraison gratuite

Profitez de la livraison gratuite sur toutes commande de 50et plus! Nous vous livrons rapidement, sans frais supplémentaires, où que vous soyez.

Qualité

Nous sélectionnons des produits de qualité supérieure pour garantir votre satisfaction. Chaque article est testé pour répondre aux besoins de chaque étudiant.

Paiement sécurisé

Effectuez vos achats en toute confiance grâce à notre système de paiement 100% sécurisé. Vos informations personnelles sont protégées.